Information requirements from licensing authorities Premises licences
The number of additional machines that a 1968 Act casino will be entitled to will be determined by the size of all three different areas that have been outlined above – the total gambling area, the table gaming area and the total non-gambling area. For 1968 Act casinos that access the new machine entitlements, we propose that the mandatory licence conditions remain aligned, so that only areas that comprise 12.5% of the minimum required table gaming area can be taken into account in determining the table gaming area. We will also amend the current inconsistency in the regulations which requires Small 2005 Act casinos to have a table gaming area of at least 500sqm (identical to their minimum overall gambling area) by reducing this requirement to 250sqm.
Including information on how we carry out assessments, your responsibilities under the LCCP and other gambling-related legislation. Guidance and information for running a compliant gambling business. An important part of the Gambling Commission’s work is to ensure that licence holders are compliant. We will send you a letter explaining which documents are missing and you’ll need to reapply online. We will ask you to provide information about you and your business as part of your licence application.
Despite indications from operators that there would not be appetite to site more than 80 machines in a single location, we want to ensure that this is not a possibility, removing the risk that these casinos could site more machines than a Small or even Large 2005 Act casino. Gaming machines must also have suitable characteristics to mitigate against the risk of gambling-related harm, and these characteristics will be in place for any additional gaming machines. When asked about the likely impact of the proposed changes, if a new regime were to take effect with the proposed new maximum of 80 gaming machines, the majority of operators (88%) stated they would look to move onto this regime. We will allow direct debit card payments to be made on gaming machines, subject to the player protection measures outlined within this government response.
This measure will also bring greater consistency to the different licensing regimes and greater parity between online and land-based casinos. These products do not count as gaming machines, but neither do they provide any of the benefits of a multiplayer table in contributing to a balanced mix or affording opportunities for social interaction. However, it is our intention to apply a fixed maximum of 80 gaming machines per physical location.
View licence details, trading names and authorised domains. Before allowing any wagering, operators must confirm a player’s identity. These apply to staff members who perform key roles within gambling organizations. Granted by local councils, these allow physical locations to be used for gambling. Issued by the Gambling Commission, these are mandatory for businesses offering gambling services in the UK. The Gambling Act 2005 is the central legal framework governing gambling.
The Commission works alongside local licensing authorities, which are responsible for issuing premises licences for land-based gambling venues. Established under the Gambling Act 2005, the Commission oversees all commercial gambling in Great Britain — from high-street betting shops and land-based casinos to online slots, poker rooms, and sports betting exchanges. You can apply to us for a licence to provide casino games in a premises (non-remote) or online (remote). It requires remote gambling operators selling into the British market, whether based here or abroad, to hold a Commission licence to enable them to transact with British consumers. The legislative changes also introduced changes to gaming machine entitlements for converted casino premises. For casinos which exercise the extended entitlement and other larger converted casino premises, a new mandatory condition in paragraph 4 of Part 5 of Schedule 1 to the 2007 Regulations requires that the floor area of the gambling area is less than 1,500m².
The Malta Gaming Authority (MGA) is a respected EU regulator many operators also hold, but on its own it doesn’t provide UK-specific protections like GAMSTOP. Complain to the casino first, and if you’re not satisfied, escalate for free to its independent Alternative Dispute Resolution (ADR) provider. Reports from players help the Commission identify operators that breach the rules, even though it doesn’t resolve individual disputes directly. The UK Gambling Commission can investigate and take action, including fines, additional conditions, suspension or revocation of the licence. Casinos that accept UK players without a UK Gambling Commission licence are operating outside UK regulation, so they don’t provide UK player protections such as GAMSTOP, fund safeguarding or independent complaints. It guarantees audited, fair games, protection of your deposited funds, age and identity verification, required safer-gambling tools including GAMSTOP, honest advertising with capped wagering, and access to independent dispute resolution.
Obtaining a UK licence requires extensive background checks, financial audits, technical testing, and ongoing compliance monitoring. The UKGC is widely considered one of the world’s most rigorous gambling regulators. The UK Gambling Commission (UKGC) is the government body that regulates commercial gambling in Great Britain. The statutory levy, financial vulnerability checks, online stake limits, and enhanced AML requirements introduced between 2024 and 2025 represent the most substantial expansion of operator obligations since the 2014 advertising reforms.
This question elicited the most detailed responses in this chapter from a wide variety of respondents. This proposal will help build a picture of the customer’s play and is already standard in betting shops. The Behavioural Insights Team highlighted some research they had undertaken on individuals’ experiences of gambling management tools.
We propose to move the voluntary commitment into legislation, introducing a legal age limit of 18 on Category D ‘cash-out’ slot-style machines. In order to future proof the gaming machine industry and adapt to modern payment technologies, we are seeking views on a range of player protections that will ensure players can use modern payment methods whilst mitigating the risk of harm. Without intervention, there is a risk that machines could become obsolete as we move towards a “cashless” society. The white paper proposed to reform the 80/20 rule in response to evidence that the current rule does not allow operators to adequately meet consumer demand, while still providing a balanced product offer to customers.
Operator licence fees are different for 1968 Act and 2005 Act casinos. We do not intend on changing any of the requirements placed on operators for when a variation to a premises licence may be required. Currently, the Gambling Commission’s guidance to licensing authorities states that an application for a variation of a premises licence will casino not on gamstop only be required where there are material changes to the layout of the premises.
For 1968 Act casinos that meet the same size thresholds as Small 2005 Act casinos, we have proposed introducing a 250sqm table gaming area requirement. However, those casinos that would be allowed to keep their current gambling space would have more flexibility in terms of the layout of their venue compared to Small 2005 Act casinos, which may be deemed unfair by casinos without this advantage. Option (2) would not require currently operating casinos to reduce their total gambling space. However, it would be disruptive and potentially impose additional costs onto those casinos with a gambling area of 1,500sqm or more that are already established.
The Commission has powers to grant, review and revoke licences, impose financial penalties, and prosecute illegal gambling operations. Register with GAMSTOP to self-exclude from all UKGC licensed online gambling sites for a period of your choosing. Suspended or revoked licences mean the operator is not currently authorised to provide gambling services. All UKGC licensed operators must display their licence number in the footer of their website. All gambling operators wishing to offer services to customers in Great Britain must hold the appropriate UKGC licence. Required for businesses providing gambling software, hosting services or technical infrastructure to licensed operators.
You also get to know how the casino improves your experience over time. The government will increase the maximum cap that licensing authorities can charge by 15% through a made negative statutory instrument. We do not believe that a 10% increase is sufficient to future-proof licensing authority funding in line with the recovery of the land-based sector from the challenges of COVID-19 and rising energy prices in recent years. This change will be made in respect of licensing authorities in England and Wales. The second concern was the lack of transparency regarding the way in which fees are used by local authorities and a perception that local authority activities, such as premises visits, do not appear to be reflected by the level of fees currently paid.
If you are a local authority/ licensing board, how many premises licences were live in your licensing area in the 22/23 financial year? The Gambling (Premises Licence Fees) (England and Wales) Regulations 2007 established the maximum level of fees that local authorities in England and Wales can charge for gambling premises licences. A premises licence is required to operate a non-remote premises-based gambling business. To support their role, licensing authorities collect premises licence fees for applications and annual renewals to cover the cost of administration of their gambling duties and gambling enforcement.
Operators need to implement robust responsible gambling measures, such as deposit limits, time-outs, self-exclusion options, and reality checks. The commission has the task of ensuring that gambling is carried out fairly, it’s prevented from being a source of crime, and safeguards vulnerable people. Clients trust Wiggin to navigate a broad range of legal matters, including obtaining and maintaining licences, international expansion, business acquisitions and sales, intellectual property protection, data security, dispute resolution and regulatory compliance. The firm’s entire team works exclusively within the betting and gaming sector, ensuring an in-depth, real-time alignment with the industry’s evolving landscape.
These regulations are strict because real money is involved, and regulators want people to have access to secure platforms that offer fair conditions. This fee is non-refundable if you need to withdraw your UK casino license application. This applies to all types of gambling businesses, which we’ll explain in greater detail in the license types section. Their regulatory bodies are among the most respected in the gambling industry. That explains why several pioneers in the gambling space are based in the UK. Remote external lottery manager operating licence
This process will result in one or more provisional decisions to grant a premises licence, which will be disclosed to the applicant and any party that made representations. If more applications are received than the number of available licences, the authority must determine whether each application would be granted a licence if there were no limit on the number of licences that the authority could grant. Authorities should think carefully before entering into any agreements or arrangements with potential casino operators which might be perceived to affect their ability to exercise their stage two functions objectively and without having prejudged any of the issues. Please note that the Commission expects that all customers in casino premises are treated as casino customers under the Regulations. When applying for a licence variation to add betting activity, an updated risk assessment and updated policies, procedures and controls documentation will need to be supplied to the Commission.
These are aimed at making sure all gambling is safe and fair, with the UK Gambling Commission overseeing all gambling activities within the UK. Here, you can use their search feature to look up the casino by name. First thing to do is to check the casino’s footer for the UKGC logo. This allows us to give you a balanced and transparent overview of each casino. The ratings are based on comprehensive UK casino reviews carried out by Bojoko’s casino experts. It offers games, ranging from slots to table games and live casino, from over 50 game suppliers.
Industry responses frequently highlighted the commercial pressures placed on their businesses in recent years – as a result of COVID-19 inactivity and rising energy costs – as a central reason for necessitating greater commercial flexibility. The majority of these responses came from respondents who submitted evidence to the original consultation. We also received 16 additional responses to a supplementary consultation which was held specifically to gather further evidence on the reform of the 80/20 rule. A series of key proposals specifically relating to the land-based gambling sector were outlined in the white paper, including measures to adjust outdated regulatory restrictions applying to the sector. The Department for Culture, Media and Sport (DCMS) published its gambling white paper in April 2023, which set out the government’s plans for modernising the regulation of the gambling sector.
It’s everything you need to know to become fully licensed and legally operate in one of the world’s most respected gambling markets. Are you considering the launch of an online casino or sportsbook in the UK? Verify the licence is current and matches the casino’s trading name Every company that provides gambling services to UK customers must hold a UKGC operating licence. However, the UKGC licence also provides access to one of the world’s largest regulated gambling markets and carries a level of credibility that few other jurisdictions can match.
Valentino Castillo is a well-respected name in the online casino world, known for his expertise as a new online casino analyst and reviewer. The UKGC was formed under the Gambling Act of 2005 and in collaboration with other licensing authorities, regulates all commercial gambling in Great Britain. The UK Gambling Commission will not directly get involved with complaints, but they can review cases made against a casino to check if the operator fulfilled its licensing obligations. You may also search the UK Gambling Commission’s website for more information about a casino’s licence status.
In practice, this means that 2 Category B gaming machines on a cabinet device type can be made available to a minimum of one Category C or D gaming machine on a cabinet device type. This measure will apply on a device type basis, meaning that the ratio applies across the 3 different types of device on which gaming machines content is currently offered in arcades and bingo halls, namely cabinets, in-fills and tablets. Introducing an age-limit on certain types of Category D gaming machines – draft affirmative statutory instrument.
