Register of gambling personal licences
Unregulated operators occasionally try to attract players by offering extremely generous bonus offers and other incentives. This means that deposit limits, self exclusion options and affiliations with GamStop should all be featured prominently on their platforms. Operators licensed by the UKGC are capped at a 10x wagering requirement on bonuses. So, if a casino site shows you Visa or Mastercard credit cards as a method of funding your account, something might not be right. The licence number, the trading name and the parent company should all match up.
On the basis that the demand from these machines comes largely from adults, we expect a limited impact on GGY from these machines as a result of this measure, especially with machines remaining where they can be played by adults who are accompanied by children. Granular data is not available on how many of these are ‘cash-out’ slot-style machines, which are in scope of this measure. Any more restrictive changes could potentially exacerbate the impact on places like seaside arcade economies by making these machines inaccessible to adults accompanied by children. Making it an offence for a person to invite, cause or permit a child or young person to use these machines should act as a further incentive to abide by the rules. The current industry non gamstop casino voluntary code allows these machines to remain alongside all other types of Category D machines. Moving them to an age restricted area would disproportionately impact small businesses who are reliant on streams of income from all of their different types of machines.
These regulations may, in particular, specify how conditions, including mandatory conditions specified by the Secretary of State, are to appear on the licence. The Secretary of State may make further regulations about the form and content of the licence. 411.Premises licences must include the information described in this section. Pool-betting on a track, by the track occupier, will require a pool betting operating licence to be held. Scottish Ministers will exercise a number of powers under this Part, prescribing procedures and fees for the premises licensing system in Scotland. All online gambling businesses must ask you to prove your age and identity before you gamble.
For a remote casino operator with GGY above £1 billion, the annual fee is £793,729 plus £125,000 for each complete additional £500 million of GGY above £1 billion. Individuals occupying specified management roles at licensed operators must hold a Personal Management Licence (PML). To hold a host licence, the business must also hold a gambling software operating licence. Operators providing multiple types of gambling under a single entity may hold a combined operating licence.
Substantial fines have been imposed, individuals have been sanctioned pursuant to their “personal management licences” and licences have been suspended. All gambling hosted by electronic means and available to persons in Great Britain must be licensed by the Gambling Commission. There is no restriction on the use of digital and virtual currencies as a payment method for gambling, though operators wishing to accept virtual currencies will need to demonstrate how any additional risks of them doing so are mitigated. Since 28 February 2025, remote operators have been required to undertake financial vulnerability checks once a customer’s net spend exceeds £150 in a rolling 30-day period.
This is to enable trackside betting operators (also known as on-course bookmakers) with operating licences to benefit from the track premises licence held by the occupier of the track. The consultation sought evidence as to the current level of funding received by licensing authorities in the form of gambling premises fees, alongside the number of premises licence applications which they receive and the number of live premises licences in their areas. We believe that the implementation of voluntary test purchasing is an important safeguard for ensuring that premises are abiding by the proposed ban on the use of ‘cash-out’ Category D slot-style gaming machines by those aged under-18. Non-industry responses predominantly indicated preferences for much lower limits than industry, with some stating it should be £1 and 1 minute, again, reflecting their position that cashless payments should not be introduced for gaming machines.
The proposals outlined in this consultation to reform the 80/20 rule will again permit AGC and bingo premises to retain these legacy rights where the relevant premises licence was granted before 13 July 2011. Further information about premises licence fees are outlined in Chapter 5. The Gambling Commission will also need to be notified of an operator’s projected annual licence fee category based on GGY for the forthcoming licence period, so that the correct fees can be paid. Therefore, we are consulting on how best to allow casinos to move onto the new regime.
To preserve the integrity of this large industry, national authorities continuously revise their approach to gambling oversight and player safety. The United Kingdom holds a significant place in Europe’s gambling economy, with annual spending reaching around £14 billion. Your trusted partner for gaming license acquisition and compliance across premier jurisdictions worldwide. The UK market rewards operators who take compliance seriously. Explore more gaming license guides for additional market entry strategies.
On that basis, licensing authorities can request access to local risk assessments when no application to vary the premises licence has been made. Section 187(1)(a) is not applicable in this case because Regulations entitle them to offer betting on their casino premises. They have the appropriate OL requirements in place and will be providing betting facilities on their converted casino premises. The licensee can do this by making an application to vary their premises licence to the relevant licensing authority. Where an application to vary a premises licence is required, the licensing authority’s Statement of Principles may include more detailed guidance on what should be covered in the application. An application to vary a premises licence will be required where the licence holder wishes to take advantage of the new entitlements under the Regulations but there is already a condition attached to the premises licence by the licensing authority which prohibits the proposed change.
They also highlighted the importance of card account verification given the potential for stolen debit cards to be used to make direct payments to gambling machines. They also stated that individual gambling businesses should be allowed to decide if they would like to update their systems to provide direct debit card payments as it would be a significant cost to businesses to update all machines to have this functionality. We expect that operators will ensure that Category C and D machines made available to meet the ratio are available for use and have genuine customer appeal. We received some responses which suggested that Option 1 would be preferable to Option 2(a) for ensuring that a genuine offer of Category C and D machines are made available to customers.
This means that the casino operates under guidelines for player safety, data protection, and player protection. The UKGC implemented this to prevent players from becoming addicted to gambling and spending more than they can afford. We may earn a commission if you click on one of our partner links and make a deposit at no extra cost to you.
You also get to know how the casino improves your experience over time. The government will increase the maximum cap that licensing authorities can charge by 15% through a made negative statutory instrument. We do not believe that a 10% increase is sufficient to future-proof licensing authority funding in line with the recovery of the land-based sector from the challenges of COVID-19 and rising energy prices in recent years. This change will be made in respect of licensing authorities in England and Wales. The second concern was the lack of transparency regarding the way in which fees are used by local authorities and a perception that local authority activities, such as premises visits, do not appear to be reflected by the level of fees currently paid.
Evidence was received in response to the land-based gambling consultation and through an additional supplementary consultation which focused on this reform specifically. Operators will also need to be able to demonstrate that their new gambling and non-gambling areas abide by the updated rules in the Mandatory and Default Conditions, which will include the sliding scale and other restrictions on the sizes of different areas of the casino. As set out in section 151 of the 2005 Act and in the Gambling Act 2005 (Premises Licences and Provisional Statements) Regulations 2007, the operator will also need to submit an up-to-date plan showing their table gaming area, other gambling areas and non-gambling areas.
A typical online casino requires both remote casino and remote betting permissions. A licensed operator is any company that holds one or more gambling licences issued by the Gambling Commission. 456.Subsection (7) allows the Secretary of State to use her powers via regulation to control the non-gambling facilities provided in casinos by attaching licence conditions. Large and regional casino premises licences also authorise the provision of facilities for bingo, again, provided there is a valid bingo operating licence held by the person providing the activity.
Industry responses suggested that the projected uplift in GGY under Options 1 and 3, and conversely, the decrease or no impact in GGY under Option 2, corresponds directly with the ability to site Category B gaming machines. A central objective behind the reform of the 80/20 rule is to enable operators to have greater commercial flexibility over their product offer of Category B, C and D gaming machines. This means, for example, that operators will be able to site 2 Category B cabinet gaming machines to a minimum of one Category C or D gaming machine. The government intends to amend the current gaming machine ratio to allow operators to make 2 Category B gaming machines available to a minimum of one Category C and D gaming machine. Equally, we want to ensure that customers receive a genuine offer of lower staking gaming machines as an important mitigation against gambling-related harm.
The Malta Gaming Authority (MGA) is a respected EU regulator many operators also hold, but on its own it doesn’t provide UK-specific protections like GAMSTOP. Complain to the casino first, and if you’re not satisfied, escalate for free to its independent Alternative Dispute Resolution (ADR) provider. Reports from players help the Commission identify operators that breach the rules, even though it doesn’t resolve individual disputes directly. The UK Gambling Commission can investigate and take action, including fines, additional conditions, suspension or revocation of the licence. Casinos that accept UK players without a UK Gambling Commission licence are operating outside UK regulation, so they don’t provide UK player protections such as GAMSTOP, fund safeguarding or independent complaints. It guarantees audited, fair games, protection of your deposited funds, age and identity verification, required safer-gambling tools including GAMSTOP, honest advertising with capped wagering, and access to independent dispute resolution.
These conditions are ones which apply to a licence unless the licensing authority decides to exclude them (in which case the authority can impose alternative conditions relating to the same matter). Where the licensing authority rejects an application for a licence, the applicant may appeal. Where the licence is refused, the licensing authority must give reasons for their decision. 436.Where the licensing authority determines to grant the licence, they must give reasons for the attachment or exclusion of any conditions. 435.Following the grant or rejection of a premises licence, the authority must notify the applicant, the Commission, any person who made representations, the police, and HM Customs and Excise of their decision as soon as reasonably practicable. The procedures vary, depending on whether representations have been made, and what the licensing authority proposes to do with regard to licence conditions.
You must also notify us three months prior to your annual fee due date to confirm whether your casino is operational so that the correct annual fee is charged. So you must tell us the date you plan to start trading (this will be a condition of your licence, if granted). If your casino is not operational, then subsequent annual fees will be reduced by 50 percent. Subsequent annual fees are due every year before the anniversary of the day your licence was issued. You can offer any of the games listed in our types and rules of casino games at a large casino. You can offer any of the games listed in our types and rules of casino games at a small casino.
Casinos in the UK are generally operated under historic licences that were rolled forward under the “new” Gambling Act 2005. Gambling operators are subject to the advertising regulations of the UK Advertising Standards Authority and the industry of the British “Industry Group for Responsible Gambling”. The LCCP imposes extensive obligations upon licensees in, amongst others, the fields of social responsibility, anti-money laundering and the prevention of terrorist financing, consumer fairness and transparency, responsible advertising and obligations to comply with various technical standards that apply in respect of both non-remote and remote forms of gambling.
The consultation asked the following questions on licence fees. We would expect operators to inform the Commission that they are intending to move onto the expanded regime as these changes will have a material impact on an operator’s business. Operators moving onto the new regime would almost certainly result in a material change to the layout of the premises.
The regulator has indicated that it may be less inclined to “settle” regulatory enforcement actions, particularly where operators have been made the subject of prior regulatory enforcement action, leaning towards the imposition of sanctions and penalties or, in more serious cases, suspensions and revocations of licences. For instance, since 28 February 2025, online gambling operators have been required to undertake a financial vulnerability check where a customer’s net spend exceeds £150 in a rolling 30-day period and, following the passing of secondary legislation, since May 2025 maximum stake limits per spin for online slot games are in place (£2 for those aged 18–24; £5 for those aged 25 and over). The main legislation governing gambling in the three forms identified in English law (gaming, betting and participating in a lottery) is the Gambling Act 2005. Free-to-play casino games with prizes are regulated as gaming and require a licence. The outcome of the Commission’s consultation on changes to financial key event reporting – which closed in March 2024 – is pending.Finally, in June 2025 the UK Government announced that it plans to introduce a “Voluntary Code” for prize draw operators whose offerings do not require a licence under the gambling framework because of the presence of a free entry route.
Only licensed operators may legally offer online casino play to UK players. You’ll see casinos advertising various licences, but for UK players only one guarantees full protection. If the licence number, operator name or responsible-gambling links do not match, treat the casino as high risk and check another verified option before depositing. A UKGC licensed casino should show a valid licence number, an operator name that matches the public register, clear terms, visible responsible-gambling tools and UK-facing support information. The Commission issues licences to gambling operators, can levy fines and revoke licences, and is tasked with investigating and prosecuting illegal gambling. It is also responsible for remote gambling which includes betting online, by telephone and other communication devices using the equipment, that offer or advertise services to the residents of Great Britain.
The number of additional machines that a 1968 Act casino will be entitled to will be determined by the size of all three different areas that have been outlined above – the total gambling area, the table gaming area and the total non-gambling area. For 1968 Act casinos that access the new machine entitlements, we propose that the mandatory licence conditions remain aligned, so that only areas that comprise 12.5% of the minimum required table gaming area can be taken into account in determining the table gaming area. We will also amend the current inconsistency in the regulations which requires Small 2005 Act casinos to have a table gaming area of at least 500sqm (identical to their minimum overall gambling area) by reducing this requirement to 250sqm.
Free-to-play casino games with prizes are regulated by the Gambling Commission (licence required). Casino gaming (including slots and casino table games such as roulette & blackjack) The Gambling Commission has a range of powers, including the ability under the Gambling Act 2005 to investigate and bring prosecutions against those that provide unlicensed gambling facilities to consumers in Britain. The regulator also makes use of the system of personal management licences to act against individuals and there have been licence suspensions in cases where the regulator considered the operator to be substantially non-compliant. Anyone who is involved to any material extent in the provision of gambling, or gambling software, may be committing an offence in the UK if they are not correctly licensed or if they cannot take advantage of one of the limited range of exemptions in the legislation. The legal approach is to completely criminalise gambling but then to make exceptions for persons who comply with the licensing regime, pay the applicable tax, observe the applicable regulation and so on.
